I can’t stop the charging session
The RFID tag is designed to lock the charging session while charging is in progress, meaning you can’t be unplugged while you are away. This is indicated by a red padlock icon, which is lit when the station is locked.
If a remote start was used, the green STOP button will remain lit and available throughout the charging session.
If the green stop button is NOT lit, wave your RFID fob against the WIFI icon on the station control panel (second icon from left). This will enable the green stop button.
- Press the green STOP button when it is lit.
- On the cable handset, there is a small grey trigger button which should be pushed and held before pulling the handset out.
Do not press the emergency stop button. This should only be used in case of a genuine emergency or when asked to by a member of the ChargeNet team. Please phone 0800 224-274 if you cannot stop your charge.
