{"id":1435,"date":"2023-01-19T01:40:40","date_gmt":"2023-01-19T01:40:40","guid":{"rendered":"https:\/\/chargenet.studiopublica.co.nz\/?page_id=1435"},"modified":"2024-02-19T09:18:38","modified_gmt":"2024-02-18T20:18:38","slug":"partner-billing-faqs","status":"publish","type":"page","link":"https:\/\/chargenet.studiopublica.co.nz\/partner-billing-faqs\/","title":{"rendered":"Partner Billing"},"content":{"rendered":"
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Check out our billing partners<\/h1>\n\n \n \n
\n Keep your EV charging costs organised by combining your public charging fees with your monthly energy power bill.\r\n\r\n\r\n <\/div>\n\n <\/div>\n
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\n Genesis <\/div>\n
\n Enjoy discounted charging rates with Genesis\u2019 Energy EV plan and EVerywhere add on as well as having your ChargeNet charging sessions show on your Genesis bill. EVerywhere is an add-on to your Genesis Energy EV plan that means you pay your home energy rates when charging at public ChargeNet charging stations with the discount applied by Genesis. <\/div>\n
\n \n +\n Learn more <\/a>\n \n +\n Link your accounts <\/a>\n <\/div>\n <\/div>\n
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\n Octpus Energy <\/div>\n
\n Include your public ChargeNet sessions in your monthly Octopus Energy power bill. Octopus Energy enables ChargeNet customers to have public charging costs directly applied to their monthly power bill. Linking accounts will enable the Add-To-Bill integration and give you a convenient and hassle free way to pay for all your electricity use in a single transaction. <\/div>\n
\n \n +\n Learn more <\/a>\n \n +\n Link your accounts <\/a>\n <\/div>\n <\/div>\n
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\n Electric Kiwi <\/div>\n
\n Pay for your ChargeNet EV charge sessions via your Electric Kiwi power bill. Electric Kiwi enables you to have one easy bill that includes your ChargeNet public charging costs. Linking accounts will enable the Electric Kiwi integration and add the costs of your public EV charging with ChargeNet to your Electric Kiwi bill, instead of charging your credit card every time. <\/div>\n
\n \n +\n Learn more <\/a>\n \n +\n Link your accounts <\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n <\/div>\n
\n Enjoy discounted charging rates with Genesis\u2019 Energy EV plan and EVerywhere add on as well as having your ChargeNet charging sessions show on your Genesis bill. EVerywhere is an add-on to your Genesis Energy EV plan that means you pay your home energy rates when charging at public ChargeNet charging stations with the discount applied by Genesis. <\/div>\n
\n \n +\n Learn more <\/a>\n \n +\n Link your accounts <\/a>\n <\/div>\n <\/div>\n
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\n <\/div>\n
\n Include your public ChargeNet sessions in your monthly Octopus Energy power bill. Octopus Energy enables ChargeNet customers to have public charging costs directly applied to their monthly power bill. Linking accounts will enable the Add-To-Bill integration and give you a convenient and hassle free way to pay for all your electricity use in a single transaction. <\/div>\n
\n \n +\n Learn more <\/a>\n \n +\n Link your accounts <\/a>\n <\/div>\n <\/div>\n
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\n <\/div>\n
\n Pay for your ChargeNet EV charge sessions via your Electric Kiwi power bill. Electric Kiwi enables you to have one easy bill that includes your ChargeNet public charging costs. Linking accounts will enable the Electric Kiwi integration and add the costs of your public EV charging with ChargeNet to your Electric Kiwi bill, instead of charging your credit card every time. <\/div>\n
\n \n +\n Learn more <\/a>\n \n +\n Link your accounts <\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\n If billing for your ChargeNet account is managed through your preferred billing partner, you may have questions. Here are some common FAQs to help you get started. <\/div>\n\n <\/div>\n
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Partner Billing Frequently Asked Questions<\/h3>\n \n <\/div>\n
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\n Why did I receive an invoice from ChargeNet?
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We’ll always send you an invoice if you have used our services in the previous calendar month. The invoice will outline your services and charging session and how the services were paid for.<\/p>\n <\/div>\n <\/div>\n

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\n Why do I need to add a credit card to my ChargeNet account?
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A credit card is needed on your account to enable you to charge at any sites that may be excluded from partner billing discounts and to order RFID fobs.<\/p>\n <\/div>\n <\/div>\n

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\n Which sites and services are excluded?
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ChargeNet will bill your credit card directly if accessing these sites and services. The terms and conditions may be different for each billing partner. Here is a high-level view of the excluded sites and services.<\/p>\n