EV Fast Charging Stations: How to Use Them and What to Expect
Ready to start your electric journey? Charging your EV is easier than you think! Our guide covers everything you need for a smooth first session, so you can hit the road confidently and stress-free.
How to charge
-
Find a charging station
With more than 370 fast-charging charging points (and expanding), we’ve got you covered.
Find a charger -
Plug in your EV
Not sure how to plug in our chargers to your EV, don’t worry support is on
How to charge
hand, its our objective to make charging easy and accessible. -
Start your session
Get started via the app, QR code or your ChargeNet fob.
Order a Fob
Don’t have one? Order yours today. -
Monitor your charge
You can monitor the progress of your charging session from via our handy app.
Download app -
Unplug and charge on
Move your car as soon as you’re done to enable others to charge and enjoy your journey.
Get Support
We hope to see you again soon.
What is an RFID?
You can start a charging session using a ChargeNet RFID fob or card (or the ChargeNet app). Fobs are much like key transmitting your account details and activating the charging section. You can order and register your fob through your account.
Pricing and rates
The average charging session will cost between $5 and $15, depending on the charger and the size of your battery. Prices are set at a charging station level, for a full list of current charging rates visit our map or download the ChargeNet app.
How long will it take to charge my EV?
At a ChargeNet DC rapid charger, you can usually expect to add about 100 km range in 15 – 30 minutes. The two main variables are: how many kW you want, and what type of connection your EV will use. You can stop a charge at any time if you need to get going.
You can start a charging session using a ChargeNet RFID fob or card (or the ChargeNet app). Fobs are much like key transmitting your account details and activating the charging section. You can order and register your fob through your account.
The average charging session will cost between $5 and $15, depending on the charger and the size of your battery. Prices are set at a charging station level, for a full list of current charging rates visit our map or download the ChargeNet app.
At a ChargeNet DC rapid charger, you can usually expect to add about 100 km range in 15 – 30 minutes. The two main variables are: how many kW you want, and what type of connection your EV will use. You can stop a charge at any time if you need to get going.
A Comprehensive Guide to Public EV Charging
You’ve been plugging in your mobile phone and your laptop for years. It’s probably comforting to know that plugging in your electric vehicle (EV) is not much different. Most people find it easier than refueling with petrol, once they know what to do. And it’s certainly less messy—no worries about spilling fuel, putting petrol into a diesel tank or remembering the difference between premium and super.
Frequently Asked Questions
More FAQs
Do I need an account to use the ChargeNet network?
Yes, to use the ChargeNet network you will need to create an account. Creating a ChargeNet account is simple, free and takes just a few minutes. Once you’ve signed up, you’ll be able to access the rapid charging network instantly and enjoy easy billing and payment. To create your account, click the ‘Sign Up’ button.
How do I create a ChargeNet account?
Creating a ChargeNet account is simple, free and takes just a few minutes. Once you’ve signed up, you’ll be able to access the rapid charging network instantly and enjoy easy billing and payment. To create your account click the ‘Sign Up’ button. Next, enter your details and add your credit or debit card, and you’re ready to hit the road. Within your account, you can start a charging session, monitor your usage, and download your invoices.
How do I start a charging session?
We offer multiple ways to start a charging session. You can charge in one of the following ways:
Remotely via the app or start charge page:
You can activate a charging session using your smartphone via the app or going to charge.net.nz and clicking on start charge.
By RFID fob:
You can activate a charging session using the RFID fob linked to your account. Simply swipe or tap the RFID fob on the designated area on the charging station.
If you need additional support:
You can phone our 24/7 support line on 0800 224 274 and we can activate the charging station for you.
How do I pay for my charging session?
To start a charging session you will need to create a ChargeNet account (sign up here). Once you have created an account and loaded a debit or credit card you will be able to use the network. Your credit or debit card will be billed at the end of each charging session. At the start of each month, ChargeNet will email you a statement/invoice for your previous month’s charging. Please ensure that your email system will accept emails from noreply@charge.net.nz and your account has an up-to-date credit or debit card to ensure your account stays active.
Where can I find a ChargeNet charging station?
The ChargeNet network is continually growing. For an up-to-date list of our chargers and their locations visit the ChargeNet map.
How do I use a ChargeNet charger?
To use a ChargeNet charging station, plug in your EV and activate your session within the ChargeNet app or by swiping your RFID fob and pressing the ‘start’ button on the charger.
Please ensure that your EV is turned off as some will not initiate a charge while switched on.
If in doubt, the instructions are printed on the front panel of each of our chargers.
If a charging session has not started within 3 minutes, the charger will time out. If this happens, please return the charger to its cradle to reset the machine before starting the charging process again.
On stations that have the option of selecting a max charge (80% Max black button) these stations will default to a 80% charge as it is the quickest most efficient charge. If you wish to receive the max charge of 95%, please press the max button.
Please be courteous to other users by not parking at an EV charging station if you are not charging and by moving your vehicle once you are finished.
To learn more about EV Fast Charging Stations and how to use them, check out this article.
How much does it cost to charge an EV?
Prices are set at a charging station level. For a full list of current charging rates please refer to the map or download the ChargeNet app.
Is there a ChargeNet app?
Yes! This is available to download for free from the iOS App Store or Google Play Store.
Knowledge Base
At the ready and on the road
Our objective is to make charging easy and accessible, allowing electric vehicle drivers to explore the open road with ease. Whether you’re a seasoned EV owner or thinking about going electric, our Knowledge Base is here to help. It’s packed with helpful resources and articles covering everything you need about electric vehicle charging. So kick back, relax, and let us guide you through the world of EV charging with ease!
