The Polestar RFID card or fob gives you easy access more than 300 fast charging points across the country.
Polestar EV Charging
How to charge
Find a charging station
With more than 280 fast-charging charging (and expanding),Find a charger
we’ve got you covered.
Plug in your EV
Not sure how to plug in our chargers to your EV, don’t worry support is onHow to charge
hand, its our objective to make charging easy and accessible.
Start your session
Get started via the app, QR code or your ChargeNet fob.Order a Fob
Don’t have one? Order yours today.
Monitor your charge
You can monitor the progress of your charging session from via our handy app.Download app
Unplug and charge on
Move your car as soon as you’re done to enable others to charge and enjoy your journey.Get Support
We hope to see you again soon.
Frequently Asked QuestionsMore FAQs
Creating a ChargeNet account is simple, free and takes just a few minutes. Once you’ve signed up, you’ll be able to access the rapid charging network instantly and enjoy easy billing and payment. To create your account click the ‘Sign Up’ button. Next, enter your details and add your credit or debit card, and you’re ready to hit the road. Within your account, you can start a charging session, monitor your usage, and download your invoices.
We offer multiple ways to start a charging session. You can charge in one of the following ways:
Remotely via the app or start charge page:
You can activate a charging session using your smartphone via the app or going to charge.net.nz and clicking on start charge.
By RFID fob:
You can activate a charging session using the RFID fob linked to your account. Simply swipe or tap the RFID fob on the designated area on the charging station.
If you need additional support:
You can phone our 24/7 support line on 0800 224 274 and we can activate the charging station for you.
To start a charging session you will need to create a ChargeNet account (sign up here). Once you have created an account and loaded a debit or credit card you will be able to use the network. Your credit or debit card will be billed at the end of each charging session. At the start of each month, ChargeNet will email you a statement/invoice for your previous month’s charging. Please ensure that your email system will accept emails from firstname.lastname@example.org and your account has an up-to-date credit or debit card to ensure your account stays active.
The ChargeNet network is continually growing. For an up-to-date list of our chargers and their locations visit the ChargeNet map.
To use a ChargeNet charging station, plug in your EV and activate your session within the ChargeNet app or by swiping your RFID fob and pressing the ‘start’ button on the charger.
Please ensure that your EV is turned off as some will not initiate a charge while switched on.
If in doubt, the instructions are printed on the front panel of each of our chargers.
If a charging session has not started within 3 minutes, the charger will time out. If this happens, please return the charger to its cradle to reset the machine before starting the charging process again.
On stations that have the option of selecting a max charge (80% Max black button) these stations will default to a 80% charge as it is the quickest most efficient charge. If you wish to receive the max charge of 95%, please press the max button.
Please be courteous to other users by not parking at an EV charging station if you are not charging and by moving your vehicle once you are finished.
To learn more about EV Fast Charging Stations and how to use them, check out this article.
Prices are set at a charging station level. For a full list of current charging rates please refer to the map or download the ChargeNet app.
Yes! This is available to download for free from the iOS App Store or Google Play Store.